UPDATED UPRINT TROUBLESHOOTING GUIDE
Updated Troubleshooting Guide For Lab Managers
NEW UPRINT DRIVERS FOR CANON DEVICES
Please read carefully and download the proper CANON drivers based on your school/area as listed below. Installation instructions are also included in each driver package. You will need a driver package for 32-Bit devices, one for 64-Bit devices, and one for MAC devices.
School of Arts & Sciences
School of Education
College of Engineering
School of Marine & Atmospheric Science
Frost School of Music
School of Nursing and Health Studies
UPrint Lab Driver PS4 32-Bit
UPrint Lab Driver PS4 64-Bit
UPrint Lab Driver MAC PS4
Call toll-free: 1-855-477-4783
Hours of operation: 8 am to 12 am (midnight), Monday through Sunday, on University business days excluding public holidays.
To order toner for your Canon MFD, please call the Canon Help Desk toll-free at 1-855-477-4783, or email them at firstname.lastname@example.org. Please have the serial number of your device ready. Toner orders will take approximately 3 business days for delivery. Some additional tips to keep in mind:
• Ordered toner will be delivered to the location of the device, however, you can request that it be sent to your attention also.
• Keep track of your toner supplies to avoid running out at critical times.
• You can order up to 5 of each toner color per serial # at one time.
• Toner is perishable, so try to avoid over-ordering of toner.